Frequently Asked Questions
Everything you need to know about your DIEGOS shopping experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Simply visit our returns portal to generate a prepaid shipping label.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring a similar garment you own to compare against our specifications for the perfect fit.
Are your materials sustainably sourced?
Yes, DIEGOS is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and low-impact dyes across our entire seasonal collection.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options via Klarna.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.